End User License Agreement (EULA)

Introduction

This End User License Agreement (“Agreement” or “EULA”) is a legal agreement between you (“User”) and ICloud9 Digital Private Limited (“Company”), governing your use of the Aotoza mobile application (“App”). By downloading, installing, or using the App, you agree to be bound by this EULA. If you do not agree, do not download or use the App.

Aotoza App is owned and operated by ICloud9 Digital Private Limited, a company incorporated under the Government of India. GST Registration: 32AADCI8353A1Z0. CIN: U72900KL2015PTC038602.

1. License Grant

• Download and use the Aotoza App on a personal mobile device.
• Use the App solely for personal, non-commercial ride booking purposes.
• You may not use the App on unauthorized devices, share access, or make the App available over a network for simultaneous use on multiple devices.

2. Ownership and Intellectual Property

2.1 Ownership

The Aotoza App is licensed, not sold, to you. Aotoza retains all rights, title, and interest in the App and its contents, including trademarks, copyrights, and other intellectual property.

2.2 Restrictions

• Copy, modify, or create derivative works of the App.
• Reverse engineer, decompile, or attempt to extract source code.
• Lease, sell, sublicense, or redistribute the App.
• Remove or alter any proprietary notices or branding.

3. Updates and Modifications

Aotoza may push updates or improvements to the App periodically. By continuing to use the App, you agree to accept these updates. We reserve the right to change or discontinue features without notice.

4. Privacy and Data Collection

By using Aotoza, you consent to the collection and use of personal information in accordance with our Privacy Policy. This includes your location, phone number, ride history, and device data to enhance your experience and ensure security.

5. Termination

5.1 By You

You may terminate this Agreement by uninstalling the Aotoza App and ceasing all use.

5.2 By Aotoza

We may terminate or suspend your account at any time, without notice, for violating this Agreement or misusing the App. Upon termination, all rights granted to you will cease immediately.

6. Disclaimer of Warranties

• The App will function on an “as is” and “as available” basis.
• No guarantee that the App will function uninterrupted or error-free.
• No guarantee that errors will be fixed.
• We do not guarantee the availability of autos or drivers at all times.

7. Limitation of Liability

• Any indirect, incidental, or consequential damages.
• Loss of data or unauthorized access to your account.
• Injuries, accidents, or issues arising during rides booked through the App.

Total liability shall not exceed the amount you paid to use the App.

8. Indemnification

You agree to indemnify and hold Aotoza and its employees harmless from any claims, losses, or damages resulting from misuse of the App, violation of this EULA, or infringement of third-party rights.

9. Governing Law and Jurisdiction

This Agreement is governed by the laws of India, and the courts of Kerala shall have exclusive jurisdiction over disputes arising out of or relating to this EULA.

10. Changes to this Agreement

Aotoza reserves the right to update or modify this EULA at any time. Changes will be communicated via in-app notifications or emails. Continued use of the App after changes indicates your acceptance of the new terms.