Privacy Policy

1. Information We Collect

a. Information You Provide

• Personal Information: Name, email, phone number, profile photo, and address.
• Payment Information: Credit/debit card details or third-party payment information (collected via secure payment gateways).
• Driver Information: Driver's license, vehicle details, insurance documents (for drivers only).

b. Automatically Collected Information

• Location Data: Real-time GPS data during ride requests, pickups, and drops.
• Device Information: IP address, device type, operating system, unique device identifiers.
• Usage Data: App interaction, time spent, crash reports, and diagnostics.

2. How We Use Your Information

• To provide ride services and match customers with drivers.
• To improve and personalize user experience.
• To process payments and send receipts.
• To ensure safety and verify user identities.
• For customer support and resolving disputes.

3. Sharing of Information

We do not sell your personal information. We may share your information:

• With drivers or riders (to facilitate rides).
• With service providers (e.g., payment processors, cloud storage).
• With law enforcement or regulatory bodies when required by law.

4. Data Retention

We retain your information for as long as necessary to provide the services, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Your Choices and Rights

Depending on your location, you may have rights to:

• Access or correct your personal data.
• Request deletion of your data.
• Withdraw consent.
• Object to certain data uses.

To exercise these rights, contact us at: ridewithaotoza@gmail.com.

6. Security

We implement industry-standard measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.

7. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

8. International Users

If you are accessing the app from outside India, your data may be transferred and stored in countries with different data protection laws.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted in-app and, where appropriate, notified through the app.